by Jean A Sturgill | Business Challenges, Fundamentals
Improvement? – Have you ever heard someone say, “There’s always room for improvement”? I know that it’s meant to be encouraging, and it’s meant to keep you from taking things personally, but honestly it’s not always true. Sometimes there is no room for...
by Jean A Sturgill | Business Challenges, Learning to Walk
Disappointments and setbacks are one thing, but what happens when you get turned down flat for a job you thought sure you’d get? Sales folks get “no’s” all the time. They even get phones slammed in their ears. Job applicants face “no’s” at times. If you’ve ever...
by Jean A Sturgill | Business Challenges, Learning to Walk
Have a Plan “B” – What do you do if your most valuable employee gets sick, your main vendor can’t take on more work, or your best customer folds or flees? Will you panic? Will you fall into dire straights? Or do you have it all covered? “Plan B” is always...
by Jean A Sturgill | Business Challenges
Exit Surveys – As a leader, one of the most important things you can do when you lose an employee or customer is an exit survey. If done correctly, you will not only find out why they are leaving, but you may be able to gain insight into ways to increase your...
by Jean A Sturgill | Business Challenges, Learning to Walk
Disappointments and setbacks happen all the time in life. You may have time in your personal life to throw a hissy-fit, pout, and even mourn the change, but there is no time and place in business for that if you want to succeed. Time moves on, bills need to get paid,...